Returns and Refunds Policy

FuelMarble offers two routes for returns:

1. Damaged or Defective on Arrival
If your FuelMarble arrives damaged or defective, notify us within 30 days 
of receiving the item with clear photos and details of the issue. Once 
approved, we will arrange a replacement or full refund within 30 days of 
receiving the returned item.

2. 30-Day Guarantee
If you have correctly installed FuelMarble in the coolant reservoir, driven 
a minimum of 200 km after installation, and observed no improvement in fuel 
efficiency, you may request a refund within 30 days of purchase.

We do not accept returns for any other reason.

How to Request a Return
Contact us at info@fuelmarble.com or via WhatsApp before sending anything back. 
All return requests are subject to evaluation. FuelMarble reserves the right 
to approve or refuse any return request.

Once your return is approved, we will confirm the return address by email. 
Do not send items back before receiving written confirmation of the return address.

Returning Goods
Customers are responsible for the cost and risk of returning approved items. 
Returns should be sent to the address confirmed by our team via email.
We recommend using a trackable and insured shipping service. We cannot issue 
refunds for items lost or damaged in transit.

Refund Processing
Approved refunds are processed within 30 days of receiving the returned item, 
to your original method of payment.

Business Purchases
These terms apply to commercial purchases. Business buyers have no statutory 
right of return beyond the conditions set out above.

Contact Us
For any questions about this policy, contact us at info@fuelmarble.com